MINIMUM BOOKING REQUIREMENTS
- The minimum booking for peak season weddings on Fri/Sat/Sun between May - September is 4x hair (including the Bride)
- Bookings that don’t reach the minimum on peak dates will still be charged at the equivalent minimum cost.
BOOKING PAYMENTS
- A £175 deposit is required to secure the wedding day. This is then deducted from the cost of your trial with the remaining balance due two weeks before the wedding. Bookings made with less than 1 calendar month until the event are payable in full upon booking to secure the date.
- Dates are given on a first come first serve basis
- A date cannot be held without a reservation fee and the requested date will still be open to other enquiries in the mean time.
- Trial payments are due at the time of booking your trial date.
- Final payment is due two weeks prior to the wedding day.
- You agree that by paying your non-refundable reservation fee you are agreeing and accepting to be bound to Hair by GH business terms and conditions.
- Failure to make payments within the agreed time frame, may result in the cancellation of your booking.
TRAVEL COSTS
- All road travel to trials and the wedding day is charged at 0.45p/per mile (round trip) after the first 20 miles and is worked out using post codes.
- Travel is charged at standard 0.45p per mile diesel/petrol or based on train or tube fare or taxi if necessary depending on the start time/accessibility to the venue. Trains will not be booked until the invoice has been paid in full. Travel fare may vary from the initial quotation (eg. train fares increases or additional taxis/transport required on the day)
- Congestion, toll and parking charges may apply and will be quoted accordingly or where necessary paid in cash on the day.
- Destination weddings/events - Ground travel in the uk and in country of destination is required as well as flights and accommodation for the night before the wedding/event (and after if necessary). In some cases a £100 travel day fee may be applied. (Please get in touch for further information on destination weddings)
SPECIAL REQUIREMENTS
- Early morning bookings where the start time is before 7am for any reason, a £50 surcharge will be charged.
- Accommodation close to the wedding venue may be required for the night before the wedding if; journey time is over 2 hours one way, the start time is 6am or earlier, or there are other foreseeable events/delays.
- Hair extensions can be purchased or hired subject to availability through Hair by GH and start at £80.
- If you require Hair by GH to stay for the entire day and be on hand for touch ups or changes from ceremony to reception; additional fees will be charged.
LARGE BOOKINGS
- One or more assistant artists will be required for large bookings under these variations;
- Bookings that exceed 6x individual hair services
- Where there isn’t enough time for to get everyone ready in the available time frame.
- If the venue has access time restrictions.
- To offer a later/more relaxed start time.
- The fee to book and secure an assistant artist for the wedding day is £100 per assistant.
- If an assistant is needed for a trial - travel will be charged as per the standard trial travel costs stated above.
TRIALS
- Trials are offered once the wedding date has been secured with the reservation fee.
- Trial's are held between 10am and 6pm at your home or my home studio in Bicester
- Weekend trials – Saturday and Sunday trials aren’t available as these are reserved for weddings.
- Trials are required for the bride (unless under special circumstances) but optional for the bridal party.
- In the unfortunate event that you, or any of your bridal party, decide after your trial that you are not satisfied, please send Georgina – georginaharkins@gmail.com an email within 12 hours so that any issue can be resolved. After this time a repeat appointment will need to be booked at full price if this is what is required. Refunds cannot be given on work that has already been carried out.
IF YOU CANCEL OR CHANGE THE BOOKING
- All changes to a booking, need to be made via email and by the bride only.
- Payments for work that has already been carried out is non-refundable.
- Reservation-fees are non refundable should you change your mind about the wedding date.
- Additional services need to be sent in writing a minimum of 3 months prior to the wedding date and can only be accepted if time/resources allow. Reductions to services made after this time will still be payable in full and are at the discretion of Hair by GH.
- If services are reduced to less than the minimum booking requirements for peak wedding days the full minimum amount will still be charged.
- Postponements:
- A new reservation fee will be needed to secure a new date should you wish to move or postpone your original booking.
- Postponements that are being made due to a wedding date falling within a government enforced lockdown will be transferred with the original reservation fee.
- Any bookings that postpone to a different year may be subject to a slight yearly price increase.
- In the unfortunate event that you have to cancel your booking completely:
- Cancelling within 3 months of the agreed wedding date = 50% of the remaining balance still due by the original due date.
- Cancelling 1 month or less prior to the wedding day = 100% of the balance still due.
IF WE CANCEL OR CHANGE THE BOOKING
- In the unfortunate event that we are unable to attend on the day, due to illness or for last minute, unforeseen circumstances all efforts will be made to find an alternative stylist/artist to stand in.
- In the unlikely event that we cannot find a replacement artist, monies (excluding money paid for work already carried out) will be fully refunded.
- If an assisting artist is needed for large party's and they are unable to attend due to unforeseen circumstances we may ask for an earlier start time to accommodate original numbers, or a refund can be offered on services that have been forfeited.
- Hair by GH reserves the right to cancel a booking following a trial, without a refund of the deposit, in circumstances where the the client is uncooperative/makes it difficult to carry out our work or is booked under false pretences i.e for an event or other purpose.
IN THE EVENT OF DELAYS ON THE WEDDING DAY
- Hair by GH cannot be held accountable in the event of unforeseen delays on the day which are out of their control.
- In the event that one or more services are forfeited as a result, no compensation/refunds can be offered if timings over-run.
- If you are aware of factors which could delay or hinder our journey, please advise us as soon as possible so we can factor this into our route. We cannot be held responsible for any unforeseen factors.
- No refund or compensation can be offered for delays caused by other wedding vendors, guests, or members of the bridal party arriving late to begin our service.
- If you suspect any member of your bridal party may be a challenge in any way, it's encouraged for them to have a trial to avoid potential delays on the day.
INSURANCE
- All artists working under Hair by GH have full public liability insurance to protect both themselves and the client.
PRODUCTS / SENSITIVITIES
- The client must inform Hair by GH of any allergies/sensitivities/skin conditions before any services are carried out. This includes before/during the trial and afterwards if any sensitivities/problems have been found.
- Discounts cannot not be given on services if you want to use your own products on the day. We also cannot be held liable for the performance and longevity of the product.
WORK REQUIREMENTS
- To carry out all hair and makeup services, Hair by GH will need a minimum of; a cleared table/flat surface to set up on and chair for the client to sit in.
- 15 minutes is allocated to set up and be ready in time to start services. If suitable conditions are not provided, Hair by GH cannot be held responsible for delays if time is lost due to this.
PHOTO’S
We are continuously updating the Hair by GH portfolio and social media account so please let us know if you do not want to be photographed or if you aren’t happy for us to use your images for marketing purposes.
We’re more than happy to be photographed on your wedding morning but we do ask that if an image is incorporating Georgina or any images of our hair design, please kindly share the love and mention us by tagging @hairbygh. Thanks so much!
By paying a reservation fee, you are agreeing to and accepting Hair by GH Terms and Conditions stated above.